topic Re: Public Mobile needs an App - HEY WAIT - They do !!! Well Maybe. ESIM?? in Get Support

Public Mobile needs an App - HEY WAIT - They do !!! Well Maybe. ESIM??

smp99 — Sat, 20 May 2023 22:04:24 GMT

Just noticed on the Apple App store that Public Mobile now has an app. Apparently also for Android.

Says it cannot connect now due to a tech error, so likely not ready for Prime Time. It does say Telus company

BUT - one of the screen shots they provide makes mention of an ESIM

Re: Public Mobile needs an App - HEY WAIT - They do !!! Well Maybe

Handy1 — Sat, 20 May 2023 21:51:24 GMT

@smp99 That’s interesting,.. but I’m not holding my breath for a public mobile app , thanks for the info thou 🙂

Re: Public Mobile needs an App - HEY WAIT - They do !!! Well Maybe

softech — Sat, 20 May 2023 21:51:30 GMT

over over...confirm we located Public Mobile App..over over

I guess that is why the big maintenance coming up without servers affected

Re: Public Mobile needs an App - HEY WAIT - They do !!! Well Maybe

poutinecity — Sat, 20 May 2023 21:53:04 GMT

I was able to download this. Interesting that the branding and logos are completely different.

Re: Public Mobile needs an App - HEY WAIT - They do !!! Well Maybe

poutinecity — Sat, 20 May 2023 21:53:40 GMT

Also, Koodo doesn't even have eSIM. I wonder what's going on here.

Re: Public Mobile needs an App - HEY WAIT - They do !!! Well Maybe

poutinecity — Sat, 20 May 2023 22:04:46 GMT

I stand corrected. Koodo does have eSIMs but the process is annoying since you need a regular SIM first.

"To move one of your phone numbers to an eSIM, purchase an eSIM voucher at your nearest Koodo store and complete a SIM swap using Self Serve."

Re: Public Mobile needs an App - HEY WAIT - They do !!! Well Maybe. ESIM??

BKNS27 — Sat, 20 May 2023 22:05:57 GMT

This is interesting but the logo looks different.

Re: Public Mobile needs an App - HEY WAIT - They do !!! Well Maybe. ESIM??

XionBunny — Sat, 20 May 2023 22:18:27 GMT

An interesting development for sure, now I'm hopeful, will keep an eye on this, as for the logo being different on the app, I've seen that branding here when the community site glitches on my end on occasion, so for all we know they've had another refresh in the works for a while, the app is officially made by Telus according to the android store listing, so odds are this will be rolled out in short order, but who knows, excited regardless.

Re: Public Mobile needs an App - HEY WAIT - They do !!! Well Maybe. ESIM??

computergeek541 — Sat, 20 May 2023 22:24:46 GMT

I have asked Public Mobile about the authenticity of this app.

Re: Public Mobile needs an App - HEY WAIT - They do !!! Well Maybe. ESIM??

smp99 — Sat, 20 May 2023 22:31:41 GMT

FWIW - When I open the app I get "Due to technical error cannot connect now". Then there is a button that says More Info. Pressing the button simply opens the PM home page in a browser.

Re: Public Mobile needs an App - HEY WAIT - They do !!! Well Maybe. ESIM??

softech — Sat, 20 May 2023 22:43:13 GMT

It does look real to me. It was published by Telus on Google Play

https://play.google.com/store/apps/dev?id=8546716841081942158

An interesting fact, it was released on Feb 24, 2023 but no one notice until today

And, PM has it before Koodo? weird

Re: Public Mobile needs an App - HEY WAIT - They do !!! Well Maybe. ESIM??

umnikke8 — Sat, 20 May 2023 22:59:19 GMT

From the App description:

"Sign up for Canada's first 5G subscription phone service in a few simple steps."

"Save with a 90 day subscription"

"choose from 5G speed plans and unlimited data"

Re: Public Mobile needs an App - HEY WAIT - They do !!! Well Maybe. ESIM??

umnikke8 — Sat, 20 May 2023 22:51:50 GMT

I also notice they are using a new logo. Is this some kind of big push/change that is upcoming?

Re: Public Mobile needs an App - HEY WAIT - They do !!! Well Maybe. ESIM??

computergeek541 — Sat, 20 May 2023 22:55:58 GMT

@umnikke8 wrote:
I also notice they are using a new logo. Is this some kind of big push/change that is upcoming?

Something doesn't seem right here. The color scheme is even the old one and I can't imagine Public Mobile even cosnidering going back to 90-day plans.. Until Public Mobile says something about this app, I suggest that members not to install it.

Re: Public Mobile needs an App - HEY WAIT - They do !!! Well Maybe

LitlLdy — Sat, 20 May 2023 23:10:58 GMT

@softech wrote:
over over...confirm we located Public Mobile App..over over

I guess that is why the big maintenance coming up without servers affected

@softech , and I was thinking the scheduled upcoming maintenance may be due to combining all our accounts into 1 sign in 😆. Doubt it though. I get myself in trouble trying to read minds! 🤣

Re: Public Mobile needs an App - HEY WAIT - They do !!! Well Maybe. ESIM??

LitlLdy — Sat, 20 May 2023 23:13:57 GMT

@umnikke8 wrote:
From the App description:
"Sign up for Canada's first 5G subscription phone service in a few simple steps."
"Save with a 90 day subscription"
"choose from 5G speed plans and unlimited data"

@umnikke8 , that doesn’t sound like it would be Public Mobile! I’d say they made a huge mistake in what company it is but I’ve been wrong about things many times before 🤣. I don’t think it would be a good idea to install it but that’s my opinion!

Re: Public Mobile needs an App - HEY WAIT - They do !!! Well Maybe. ESIM??

umnikke8 — Sat, 20 May 2023 23:26:02 GMT

Ya, typically you wouldn't think of these things with Public. But really they don't need to be differentiator between the different Telus tier brands. They can offer "5G" plans at a higher price, same with unlimited. Chatr/Lucky already offer unlimited with heavily throttled data. As for eSims I don't know whether there is a big cost, but Lucky already offers those too.

Re: Public Mobile needs an App - HEY WAIT - They do !!! Well Maybe. ESIM??

softech — Sat, 20 May 2023 23:31:34 GMT

@umnikke8

I doubt unlimited data is coming here

eSIM or not, it is more depends on if Apple is pushing it here. I have a feeling eSIM only iPhone is coming to Canada soon and PM has no choice but to be compliant with the big player

Re: Public Mobile needs an App - HEY WAIT - They do !!! Well Maybe. ESIM??

LitlLdy — Sat, 20 May 2023 23:50:00 GMT

@umnikke8 , if it turns out to be legit I’m gonna make sure I’m one of the last to try it sort of speak. Let everyone else be the testers 🤣 I’m a negative person 😂

It seems odd that PM would release an app that hasn’t even been announced on here! I would think we as Customers would be the 1st to know!

Edit: I’d be a little leery of PM offering the option of eSIM any time soon due to the fact they aren’t able to fix the technical issues that are already ongoing. No need to add more issues! 😬

Re: Public Mobile needs an App - HEY WAIT - They do !!! Well Maybe. ESIM??

umnikke8 — Sat, 20 May 2023 23:47:33 GMT

So, more of my thoughts, since these Apps are offered by the Telus accounts on both Google and Apple app stores, it seems unlikely that someone would be able to acquire credentials for both to put out illegitimate apps, but still possible.

I think they are more likely to be early versions of an update coming soon or testing for something in the future. Probably these Apps weren't meant to be released to the public just yet, unless they are launching on Wednesday. But even given any of that, I would doubt that they would fill the descriptions with such features unless they were pondering or planning on releasing those features in a reasonable time frame.