topic Re: Does PM supports eSim? in Get Support

Does PM supports eSim?

SAM-A — Sat, 20 May 2023 15:58:01 GMT

I bought a phone which supports eSim only. Is there a way I can request eSim from PM?

I was able to find Koodo's process to order eSim but there is nothing on Public Mobile.

Thank you!

Re: Does PM supports eSim?

hairbag1 — Sat, 20 May 2023 15:58:46 GMT

@SAM-A

sorry...eSim isn't supported at Public Mobile...yet.

Re: Does PM supports eSim?

Handy1 — Sat, 20 May 2023 16:00:00 GMT

@SAM-A Unfortunately no esim support with public mobile

Re: Does PM supports eSim?

HALIMACS — Sat, 20 May 2023 16:05:39 GMT

@SAM-A

guessing it was a new to you iPhone purchased from the USA?

In the US market, these are eSIM only devices.

Great if your service provider supports, but this one does not.

Re: Does PM supports eSim?

smp99 — Sat, 20 May 2023 21:59:35 GMT

Hi @SAM-A

Wait a week - not saying they will support eSIM but it looks like an App might be in the works and one of the promo screenshot for the 'new' app makes mention of ESIM

Re: Does PM supports eSim?

hoyjoygang — Wed, 24 May 2023 15:51:27 GMT

Great news @SAM-A eSIM is now supported! 🎉

Copied from https://publicmobile.ca/en/on/pick-up-SIM:

Activate with eSIM

Switch to Public Mobile even faster with an eSIM. eSIM enabled devices don’t require a physical SIM card, so you can get set up in minutes with the Public Mobile app