topic Re: Pay bill in Get Support

Pay bill

Rubini — Fri, 19 May 2023 13:53:38 GMT

esjliv — Fri, 19 May 2023 13:57:30 GMT

Have you ever created a My Account before, because that is where you can do it.

If not and you are a current customer (have been active within 90 days and have not ported out to another provider), you can submit a ticket here to: Create or forgot My Account email or password link

Or, you can also look into obtaining a voucher to make a payment through 611, see here: https://www.publicmobile.ca/en/on/get-help/articles?q=vouchers

Locations to obtain some vouchers found here: https://publicmobile.ca/en/on/payment-voucher

Dunkman — Fri, 19 May 2023 13:58:38 GMT

Any specific questions about paying your bill?

Here are some helpful articles:

BKNS27 — Fri, 19 May 2023 14:39:51 GMT

Are you asking for help on how to pay your bill or asking members to help you pay your bill?

You can also purchase a voucher from these locations and dial *611 and enter the voucher number:

hTideGnow — Fri, 19 May 2023 14:41:20 GMT

Hi @Rubini did Pre-authorized payments failed? Try to make a manual payment via My Account or *611

if you encounter any error, tell us the error message you got