topic Re: logging in in Get Support

logging in

ariesjo324 — Fri, 19 May 2023 04:47:19 GMT

i forgot my username and password on my account

Re: logging in

dust2dust — Fri, 19 May 2023 04:28:40 GMT

The username would be an email address you would have used when you signed up. Look in all your email accounts for a welcome email or other marketing and promotions emails. That would be email address username. Then you can use the reset password link to reset the password.

Re: logging in

DDM69 — Fri, 19 May 2023 05:21:28 GMT

@ariesjo324

Make sure to store this info in a safe spot for future reference once you have found it.

Re: logging in

esjliv — Fri, 19 May 2023 10:38:40 GMT

@ariesjo324 - how long have you been a Public mobile customer? You community account was just created, so did you sign up long ago through a retail store? If so, you may not have registered for an account at that time.

If this is your case, or still having issues logging in, you can submit a ticket here to: Create My Account or forgot My Account email or password link