topic Re: community username in Get Support

community username

JenJana — Fri, 19 May 2023 05:23:53 GMT

how to change community account username ?

Re: community username

dust2dust — Thu, 18 May 2023 22:34:36 GMT

Only support can change that for you.

Re: community username

hTideGnow — Thu, 18 May 2023 22:34:54 GMT

hi @JenJana open PM CS agent can help with changing username on Community. Please submit them a ticket

at : https://publicmobile.ca/chatbot.

First type Contact,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket
Another page will open and just follow: .

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM

If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: community username

Yummy — Thu, 18 May 2023 23:03:05 GMT

@dust2dust wrote:
Only support can change that for you.

Interesting...

Are you sure that user name could be changed?

Re: community username

dust2dust — Thu, 18 May 2023 23:06:23 GMT

@Yummy- By support - yes. For all I know it could be a YMMV. We've seen it with names and phone numbers though. People could of course just abandon one and move on to another but the OP here already has some stats.

Re: community username

hTideGnow — Thu, 18 May 2023 23:07:25 GMT

hi @Yummy yes. Community usename can be changed. We saw that changes too