topic Re: US Roaming in Get Support

US Roaming

kkanderson25 — Tue, 16 May 2023 11:43:10 GMT

If I purchase a US roaming package on Saturday May 20th, will it end on Saturday June 3rd or Sunday June 4th?

softech — Tue, 16 May 2023 11:57:12 GMT

@kkanderson25 it will end on Jun 4rd, at exactly 360 hours after roaming addon was purchased successfully

A reminder for roaming, first thing is to get connected to T-Mobile

If data involved, make sure enable roaming data on the phone

if voice involved, enable VOLTE on the phone and test first. If that does not work, then change Preferred network type to 2G

kkanderson25 — Tue, 16 May 2023 11:55:26 GMT

360 hours? So if I don't get it until late on May 20th, I will be good until June 4th?

softech — Tue, 16 May 2023 11:58:56 GMT

@kkanderson25 yes, ends on the same hour on Jun 4th

So, if you buy on May 20th at 9pm, it will be good till Jun 4th 9pm