topic Cannot acces account in Get Support

Cannot acces account

773 — Mon, 15 May 2023 04:49:12 GMT

I have been trying to get into my account. I have changed the password several times. Now I need to reset everything if not I am going to try to cancel my public Mobile account.

Re: Cannot acces account

computergeek541 — Mon, 15 May 2023 04:48:32 GMT

@773 a écrit :
I have been trying to get into my account. I have changed the password several times. Now I need to reset everything if not I am going to try to cancel my public Mobile account.

As you've been unable to get into your account, please open a ticket to ask a customer support agent for help. The chatbot needs to be used to open a ticket: https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Re: Cannot acces account

BKNS27 — Mon, 15 May 2023 07:49:46 GMT

@773

The PM website is under maintenance right now so try again tomorrow.

Clear cache and go incognito when you try to login to your account tomorrow.