topic Re: Port my number in Get Support

Port my number

Alally — Sun, 14 May 2023 18:55:18 GMT

I'm with Lucky Mobile and am wondering if I can still port my number over even though my account is setup?

Re: Port my number

hTideGnow — Sun, 14 May 2023 18:57:56 GMT

hi @Alally yes you can

Re: Port my number

computergeek541 — Sun, 14 May 2023 19:56:32 GMT

@Alally wrote:
I'm with Lucky Mobile and am wondering if I can still port my number over even though my account is setup?

It generally is true that numbers can be ported to Public Mobile. However, if Public Mobile doesn't also offer phone numbers for the same city as your Lucky Mobiler phone number, that number wouldn't be eligilbe to be ported to Public Mobile.

Re: Port my number

esjliv — Sun, 14 May 2023 20:11:35 GMT

@Alally

Check to see if your number can be ported from this Koodo website (Telus owns Koodo and Public Mobile), so, same allowances here:

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do?lang=en&appname=otherportal

If eligible then ensure your Lucky account is still active, and go ahead and proceed with the change of number to port over in your My Account.

Re: Port my number

BKNS27 — Sun, 14 May 2023 21:45:01 GMT

@Alally

If you have an active account with PM, you can’t port over to that account but if your account expired for non-payment over 90 days or you ported out to Lucky. You can port back but you need a new SIM and you can use the same email address.