topic NUMBER TRANSFER TO OTHER NETWORK in Get Support

NUMBER TRANSFER TO OTHER NETWORK

Romana — Sun, 14 May 2023 14:37:23 GMT

I was charged for my prepaid number a day before my number transferred to other network. Can I get refund from Public Mobile and how?

softech — Sun, 14 May 2023 14:47:37 GMT

@Romana sorry, PM is prepaid service and won't provide refund in such case. You should have ported couple days ealier to avoid the charge

if you ported to Koodo or Telus, there is a chance they can do something on their end, but only for Koodo and Telus

BKNS27 — Sun, 14 May 2023 15:56:58 GMT

Too late, sorry no refund because PM is a Prepaid plan.

Only Postpaid plans from top and mid tier carriers are prorated but the plans are more expensive.

Tsawwassen — Sun, 14 May 2023 15:53:07 GMT

No - don't waste your time -