topic Re: Cant send pictures Samsung Galaxy S3 in Get Support

Cant send pictures Samsung Galaxy S3

joetracey1294 — Tue, 04 Jan 2022 20:06:48 GMT

I have a Samsung Samsung Galaxy S3 that i recently unlocked and moved to public mobile. I am able to get and send text messages and able to get pictures messages but i am unable to send picture messages. My mobile data is on and working. How can i fix this? @CS_Agent

Re: Cant send pictures Samsung Galaxy S3

mimmo — Thu, 14 Dec 2017 17:08:44 GMT

Have you double checked all the APN Settings?

also try setting APN type to “default,mms,supl” in apn settings

Re: Cant send pictures Samsung Galaxy S3

joetracey1294 — Thu, 14 Dec 2017 17:11:22 GMT

I have no clue how to do any of that. I got lucky to figure out how to do it the first time

Re: Cant send pictures Samsung Galaxy S3

mimmo — Thu, 14 Dec 2017 17:21:34 GMT

Try this link https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartphone/td-p/3

Re: Cant send pictures Samsung Galaxy S3

will13am — Thu, 14 Dec 2017 17:40:12 GMT

Editing the stock APN may not be possible. I would suggest creating a brand new APN with the required settings. It may be worthwhile to review the resolution from this thread. It is for a different phone. The idea is that two APNs would be set, one for data and another for mms. The APN type would point to which is for mms.

https://productioncommunity.publicmobile.ca/t5/Discussions/Can-t-send-or-receive-MMS/td-p/67110

I have mentioned this before like a broken record. Carrier phones are notorious for being difficult to use when switching carriers. It is an intentional thing to disuade disloyalty.

Re: Cant send pictures Samsung Galaxy S3

joetracey1294 — Thu, 14 Dec 2017 17:34:36 GMT

what are the required setings, i coudlnt figurte them out the first time as i had one missing

Re: Cant send pictures Samsung Galaxy S3

mimmo — Thu, 14 Dec 2017 19:08:47 GMT

Create a new apn and use these vaslues

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Edit: Authentication type: Leave blank
Edit: APN type: Leave blank or what was posted above

Re: Cant send pictures Samsung Galaxy S3

joetracey1294 — Thu, 14 Dec 2017 18:10:11 GMT

i dont have an MMSC proxy: so what do i use? i have an MMS Proxy. is that the same?

Re: Cant send pictures Samsung Galaxy S3

Michael77 — Thu, 14 Dec 2017 18:38:56 GMT

@mimmo wrote:
Create a new apn and use these vaslues

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank or put what I mentioned preciously
APN type: Leave blank

Thanks, @mimmo,

I have a friend with Koodo who has the same phone and issue. We will try these settings.

Re: Cant send pictures Samsung Galaxy S3

joetracey1294 — Thu, 14 Dec 2017 18:41:56 GMT

i dont have an MMSC proxy I have an MMS Proxy, are they athe same thing?

Re: Cant send pictures Samsung Galaxy S3

will13am — Thu, 14 Dec 2017 18:42:51 GMT

@joetracey1294 wrote:
i dont have an MMSC proxy: so what do i use? i have an MMS Proxy. is that the same?

I have never personally tried this so I cannot comment on it. I only linked the thread because a customer said that worked for them. TBH, you should be able to keep all the attributes in a single APN entry. Instead of leaving the APN type field blank, use default,supl,mms.

Re: Cant send pictures Samsung Galaxy S3

Luddite — Thu, 14 Dec 2017 19:09:00 GMT

MMS settings

Try these ideas:

Make sure that you are not connected to wifi while attempting to send/receive MMS. The data connection has to be on for MMS to work.
Go back to the phone's APN settings and for "APN type" enter "default,mms,supl" and save. Reboot the phone and test MMS.
If you have multiple APNs listed, ONLY one, the PM one, should have the APN type "default".

So the the complete settings list:

APN: sp.mb.com

Proxy: Unspecified

Port: Unspecified

Username: Unspecified

Password: Unspecified

Server: Unspecified

MMSC: http://aliasredirect.net/proxy/mb/mmsc

MMSC proxy: 74.49.0.18

MMS port: 80

MCC: 302

MNC: 220

Authentication type: Unspecified

* APN type: default,mms,supl

* APN roaming Protocol: IPv4

Bearer: Unspecified

MVNO type: GID

MVNO value: 4D4F

Re: Cant send pictures Samsung Galaxy S3

Acekiller — Fri, 15 Dec 2017 16:46:36 GMT

The other solution is to do a factory reset, then when you plug in the PM sim card, everything should be automatically set up.

can recieve pictures but cant send pictures in text messages

zeedjz — Sun, 12 Apr 2020 20:13:25 GMT

I have my Data turned on and My APN set correctly. This solved the problem of me receiving text pictures but when I go to send the text picture it gets stuck on sending and never actually sends the text. Can someone help me

Re: can recieve pictures but cant send pictures in text messages

geopublic — Sun, 12 Apr 2020 20:19:20 GMT

@zeedjz That usually happens when the filer you are trying to send is too large.

Another remedy is to clear the cache of your messaging app, select force close and restart your phone.

Re: can recieve pictures but cant send pictures in text messages

gpixel — Sun, 12 Apr 2020 20:18:00 GMT

@zeedjz try doing a network reset. what type of phone do you have?

Re: can recieve pictures but cant send pictures in text messages

zeedjz — Sun, 12 Apr 2020 21:56:07 GMT

do you know how large of text attachments can be to send? If my file is too large what is the limit?

Re: can recieve pictures but cant send pictures in text messages

geopublic — Sun, 12 Apr 2020 22:00:07 GMT

@zeedjz

File size limit, maximum number of attachments, picture quality, and video length can vary from one device to another. Usual limits for MMS are between 600 KB and 3.5 MB per photo and 600 KB or 15 seconds per video.

Re: can recieve pictures but cant send pictures in text messages

zeedjz — Sun, 12 Apr 2020 22:25:33 GMT

I tried resizing my photo to 800x800 550 kb and I still get the same problem.

Re: can recieve pictures but cant send pictures in text messages

gpixel — Sun, 12 Apr 2020 22:30:00 GMT

@zeedjz it would help to know what type of phone you are using..