topic Re: Plan Add Ons in Get Support

Plan Add Ons

filiberna — Tue, 04 Jan 2022 20:06:38 GMT

I tried to add on a 10 day US roaming and talk and text bundle ($20.00) for an upcoming trip to the USA. Can you tell me if this has been applied to my account? I leave tomorrow.

Thank you,

Filippo Berna

Re: Plan Add Ons

NDesai — Wed, 13 Dec 2017 21:42:23 GMT

@filiberna You can check this by logging into your self-serve account and see the Add-On section on the Overview Page. Make sure that the $20 balance is not sitting under Available Balance. If it is, you will have to purchase that add-on again as it is a 2 step process.

Re: Plan Add Ons

filiberna — Wed, 13 Dec 2017 21:48:05 GMT

Thank you, problem solved with your assistance.

Regards,

Filippo