cant receive calls

bholden22 — Thu, 11 May 2023 17:15:38 GMT

new customer

Re: cant receive calls

softech — Thu, 11 May 2023 16:57:50 GMT

did you request to port in your phone number? if so, you did reply YES to a text sent from your old provider? and did you reply within 90 mins? If you are not receiving calls and text on your PM sim card, and only outgoing calls, wok then you might have missed the step and hence porting was not completed

There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed

Re: cant receive calls

Meow — Thu, 11 May 2023 17:03:10 GMT

More info needed.

Did you port your number?

Is your account active?

Can you call out/SMS?

topic Re: cant receive calls in Get Support

cant receive calls

Re: cant receive calls

Re: cant receive calls