topic Ticket in Get Support

Ticket

Chester1 — Thu, 11 May 2023 16:13:50 GMT

How do I post a ticket?

Re: Ticket

Handy1 — Thu, 11 May 2023 16:14:12 GMT

@Chester1 Here’s how

Getting support / submit ticket

Get support by starting a conversation with virtual Chat box /SIMon. Click here

Or while your already here and logged in the community

you can send a private message To CS_Agents by clicking here.

Watch for reply top of page to the

Right ( envelope image )

Re: Ticket

hTideGnow — Thu, 11 May 2023 16:14:59 GMT

HI@Chester1

did you mind to share us your question? we can help quicker than agent

And here is how to submit ticket with agent:

at : https://publicmobile.ca/chatbot.

First type Contact,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket
Another page will open and just follow: .

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM

If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437