topic Re: Typo in my phone number when requesting a transfer - how can I fix? in Get Support

Typo in my phone number when requesting a transfer - how can I fix?

Greid84 — Thu, 11 May 2023 03:53:53 GMT

Typo in my phone number when requesting a transfer - how can I fix?

Re: Typo in my phone number when requesting a transfer - how can I fix?

softech — Thu, 11 May 2023 01:48:18 GMT

@Greid84 you meant your typed in the wrong phone number?? There is a number to call to talk to live support, You can provide them the correct information and they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed

Re: Typo in my phone number when requesting a transfer - how can I fix?

HALIMACS — Thu, 11 May 2023 02:07:24 GMT

Here or elsewhere, @Greid84 ?

If elsewhere, you'll have to deal with them.

If here, it's unlikely the owner of the number you entered will authorize the port, in which case after 90 minutes you can re-trigger it using the self-serve change number feature to port in.

Re: Typo in my phone number when requesting a transfer - how can I fix?

BKNS27 — Thu, 11 May 2023 05:43:23 GMT

@Greid84

Hopefully the person with the number didn’t reply to the text to port over the number to PM.

Re: Typo in my phone number when requesting a transfer - how can I fix?

cellphoneuser1 — Thu, 11 May 2023 05:54:04 GMT

@BKNS27 wrote:
@Greid84
Hopefully the person with the number didn’t reply to the text to port over the number to PM.

It shouldn't port. Account number wouldn't be a match.