topic Almost zero data service in Get Support

Almost zero data service

stevo909 — Wed, 10 May 2023 23:38:21 GMT

Nearly zero data service. Can't load a simple website. Terrible, terrible service. Located primarily in Danforth area, tested throughout GTA with same results. Ready to leave Public on this.

Re: Almost zero data service

softech — Wed, 10 May 2023 23:44:04 GMT

@stevo909 you just joined and have the issue?

what brand and model your phone?

try to first click Reset All Networks and see if it helps

If you have any VPN setup, delete them

if, you have the new iPhone, make sure you change the network mode to 4G and make sure it is not set as 5G

yuu might want to change to 3G just to test

Re: Almost zero data service

HALIMACS — Wed, 10 May 2023 23:53:14 GMT

@stevo909

Make certain your device is not trying to connect to local free Wi-Fi; it may be utilizing that connection for your browsing as opposed to the data connection.

To ensure this, try to toggle Wi-Fi off when relying on data.

Re: Almost zero data service

gelmer — Thu, 11 May 2023 00:21:59 GMT

How many blips do you have? Are you on a 3 or 4G plan? I'm on west side and have never had an issue.

Re: Almost zero data service

DDM69 — Thu, 11 May 2023 00:30:00 GMT

Thanks for your review. Do you have a question?

Re: Almost zero data service

stevo909 — Thu, 11 May 2023 00:51:38 GMT

I think that worked! will continue to test. Thanks much!

Re: Almost zero data service

DDM69 — Thu, 11 May 2023 10:37:49 GMT

So the service isn't terrible...