topic Re: Exchange Adds on in Get Support

Exchange Adds on

azhar — Wed, 10 May 2023 21:20:23 GMT

Hi,

May I exchange one of my adds on which is a 300 mins international with a 1GB package data, both are same price but I added a wrong item.

Thanks for your help,

Azhar

hairbag1 — Wed, 10 May 2023 17:01:42 GMT

top of page click Get Help / Chat with Simon to start process of CSA assistance.

Dunkman — Wed, 10 May 2023 17:17:54 GMT

Only customer service agent can help with this request.

Normally, we recommend submitting a ticket for CSA help, but it is not working

Please private message CSA via the following link:

Check your private inbox for response. It will take a few hours for response.

softech — Wed, 10 May 2023 17:38:24 GMT

@azhar Purchases usually are final, but if it is an honest mistake PM likely able to help. Please message them to open a ticket:

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there