topic Re: Account in Get Support

Account

Troy5 — Wed, 10 May 2023 01:28:04 GMT

I can’t sign in it won’t reset password. I need my account number

HALIMACS — Tue, 09 May 2023 23:42:41 GMT

Are you 100% sure you're using the correct e-mail that you activated here with?

Check the e-mail account for e-mails from Public Mobile (search the search bar for "public mobile")

Then, if available, use a DESKTOP or LAPTOP device with the reset password feature. Best to try this using incognito or private mode too.

BKNS27 — Wed, 10 May 2023 00:48:34 GMT

Did you get the 2FA code in your email to change the password?