topic Re: Sim card in Get Support

Sim card

Nbhiker — Mon, 08 May 2023 22:59:50 GMT

How long does it take to get a sim card sent and what happens if I don’t get it? Who do I contact?

Re: Sim card

softech — Mon, 08 May 2023 23:01:18 GMT

Sim card delivery from PM online could be as many as 3 weeks

Please wait at least till 10 business day. If you still not receive the sim card, then you can open ticket with PM support to confirm if they got the order and if the sim card is on the way

1. Please open ticket via Chatbot (need access to My Account): At https://publicmobile.ca/chatbot.

Start by typing "Sim card order", then click "Contact Us", then click "Click here to submit a ticket ↗"

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

Re: Sim card

HALIMACS — Mon, 08 May 2023 23:01:33 GMT

Using this site, about 10-15 days from the date of the order.

You could also get one at TELUS, Koodo, or Mobile Klinik.

If in the GTA, try canadiansellsupplies.com for good prices on SIM cards.

Re: Sim card

Yummy — Mon, 08 May 2023 23:41:38 GMT

@HALIMACS wrote:
Using this site, about 10-15 days from the date of the order.

You could also get one at TELUS, Koodo, or Mobile Klinik.

If in the GTA, try canadiansellsupplies.com for good prices on SIM cards.

Are you sure????

Re: Sim card

LitlLdy — Tue, 09 May 2023 01:31:10 GMT

@Yummy , whoops, typo! “ Canadian Cell Supplies “