topic Re: Unlocking my phone in Get Support

Unlocking my phone

Notrub604 — Tue, 04 Jan 2022 20:06:19 GMT

Hi,

I read and re-read as many posts that could have led me to unlocking my phone, but I think this is the only way to get someone to PM me. Could someone please contact me about unlocking my iPhone SE, currently locked with Telus, but I have a PM account.

Thanks!

Burton

Re: Unlocking my phone

KMG — Tue, 12 Dec 2017 19:30:33 GMT

Contact the @CS_Agent and they should be able to give you an unlock code. They will let you know what further information (e.g. IMEI number, etc.) they require.

Re: Unlocking my phone

mimmo — Tue, 12 Dec 2017 19:46:35 GMT

they will require imei and your account email, possibly pin or account number.

Re: Unlocking my phone

Luddite — Tue, 12 Dec 2017 19:55:47 GMT

The procedure: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Unlocking-Your-Phone/ta-p/5237

Re: Unlocking my phone

jmc199397 — Thu, 14 Dec 2017 16:00:36 GMT

If your phone is locked to Telus, you shouldn't even have to unlock it to use Public Mobile. Telus owns, Koodo and Public Mobile. Your phone should be good to use anyone on that network, Unlocking phones is free in Ontario now (not sure if that where your from) but if you are just call the provider and they will do it for you. You can go to settings and find your IMEI number which is what they'll need to unlock.

Re: Unlocking my phone

wetcoaster — Thu, 14 Dec 2017 18:51:27 GMT

@jmc199397 wrote:
If your phone is locked to Telus, you shouldn't even have to unlock it to use Public Mobile. Telus owns, Koodo and Public Mobile. Your phone should be good to use anyone on that network, Unlocking phones is free in Ontario now (not sure if that where your from) but if you are just call the provider and they will do it for you. You can go to settings and find your IMEI number which is what they'll need to unlock.

@jmc199397

Some people want to unlock their phone so that they can use it with a different / local provider when traveling? It's good policy anyway if you must buy your phone from a service provider.

(And free unlocking legislation is applicable nation wide, not just in the centre of the universe... 😉 )

Re: Unlocking my phone

jmc199397 — Thu, 14 Dec 2017 19:05:43 GMT

I live in ontario so I only mentioned what I knew but thanks for the info. Yes I know there are other benifits to unlocking phones, that’s why I mentioned calling if you still wanted to unlock. But I’m this case it’s not necessary, when I called Telus to unlock my device I was on hold for a long time 1:30 mins to get a call back, just wanted to save her time. Cheers 🙂

Re: Unlocking my phone

josephra — Wed, 20 Dec 2017 13:55:36 GMT

Hi,

I would like to unlock my Samsung Phone which I had it with Public Mobile for several years until last week. The Model number is GTS 7560M IMEI number is 3xxxxxxxxxxxxx/3

The phone number I had it with you is xxxxxxxxxx.

Please unlock this phone at your earliest.

Thank you.

Joseph Ratnasingham.

Re: Unlocking my phone

jcpolonyi2018 — Thu, 08 Nov 2018 20:59:55 GMT

Please unlock my phone and reset my voicemail I just got into a car accident my phone is broken