topic New number ported from Freedom in Get Support

New number ported from Freedom

NoorUlHuda — Sun, 07 May 2023 22:37:33 GMT

Hi,

I ported my number from Freedom. Outgoing calls are working (weak receiption) but incoming calls are not working

Plz help

Noor

Re: New number ported from Freedom

Handy1 — Sun, 07 May 2023 22:42:57 GMT

@NoorUlHuda Did you missed the 90 min window to reply yes to the port request text ? There’s a number for live support to re start the port process

will send it to you private message

Re: New number ported from Freedom

softech — Sun, 07 May 2023 22:48:55 GMT

@NoorUlHuda for weak reception, what brand and model of phone do you have?

for incoming calls, you likely missed to reply Yes to a Freedom text to approve porting and porting was not completed. I will send you a number to call the porting support team