<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Re: Cant send Short code text  - error 0 in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Cant-send-Short-code-text-error-0/m-p/978318#M679143</link>
    <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/287672"&gt;@BL89&lt;/a&gt;&amp;nbsp; &amp;nbsp;yes, the shortcode is there and it should work.&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I tested it myself by sending STOP and it works&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;did you ever got it working?&lt;/P&gt;&lt;P&gt;Regular texting work? you able to send other shortcode?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;if you have another phone, test the PM sim there and send the code&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If it still does not work, I suggest you to open ticket with support have them to investigate further&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;1. Please open ticket via Chatbot (requires access to My Account):&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;click this&amp;nbsp;&amp;nbsp;&lt;A href="https://widget.telus.tiia.ai/chatbot.html?botId=ZJkWuVb7Hp6EEcTIZKMZbvLwuDV&amp;amp;duid=1waunHH2xBhQWDvtnQ9M8p0rVid&amp;amp;lang=en&amp;amp;" target="_blank" rel="noopener nofollow noreferrer"&gt;Chatbot Ticket Link&lt;/A&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="lia-indent-padding-left-30px"&gt;&lt;FONT size="2"&gt;Then click "Click here to submit a ticket ↗" to open the ticket submission page&lt;BR /&gt;Next, enter your Community login, then enter your question.&amp;nbsp; Finally use My Account login or 4 digits PIN to&amp;nbsp;validate.&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;2. If you have trouble with Chatbot or you don't have access to My Account:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;Private message CS Agent at:&amp;nbsp;&lt;/P&gt;&lt;P class="lia-indent-padding-left-30px"&gt;&lt;FONT size="2"&gt;&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437&lt;/A&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.&amp;nbsp; CS Agent will reply to you there&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Sun, 07 May 2023 06:33:45 GMT</pubDate>
    <dc:creator>softech</dc:creator>
    <dc:date>2023-05-07T06:33:45Z</dc:date>
    <item>
      <title>Cant send Short code text  - error 0</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Cant-send-Short-code-text-error-0/m-p/978223#M679066</link>
      <description>&lt;P&gt;I can not send a text message to a 6 digit short code. I keep getting "Can't send with public mobile - error 0"&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I am using a Samsung S10&lt;/P&gt;&lt;P&gt;Premium text message setting is on&lt;/P&gt;&lt;P&gt;I have a monthly unlimited call and text plan.&lt;/P&gt;</description>
      <pubDate>Sun, 07 May 2023 04:07:18 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Cant-send-Short-code-text-error-0/m-p/978223#M679066</guid>
      <dc:creator>BL89</dc:creator>
      <dc:date>2023-05-07T04:07:18Z</dc:date>
    </item>
    <item>
      <title>Re: Cant send Short code text  - error 0</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Cant-send-Short-code-text-error-0/m-p/978224#M679067</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/287672"&gt;@BL89&lt;/a&gt;&amp;nbsp;what short code is that?&amp;nbsp; you see your code here?&amp;nbsp; only codes found in this site are supported&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;A href="https://www.txt.ca/en/current-short-code-programs/" target="_blank"&gt;https://www.txt.ca/en/current-short-code-programs/&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Sat, 06 May 2023 21:36:29 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Cant-send-Short-code-text-error-0/m-p/978224#M679067</guid>
      <dc:creator>softech</dc:creator>
      <dc:date>2023-05-06T21:36:29Z</dc:date>
    </item>
    <item>
      <title>Re: Cant send Short code text  - error 0</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Cant-send-Short-code-text-error-0/m-p/978314#M679139</link>
      <description>&lt;P&gt;The short code 959959. Which is on the list.&lt;/P&gt;&lt;P&gt;It's a radio station and I'm not sure how everyone else is able to text to the number.&lt;/P&gt;</description>
      <pubDate>Sun, 07 May 2023 04:36:51 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Cant-send-Short-code-text-error-0/m-p/978314#M679139</guid>
      <dc:creator>BL89</dc:creator>
      <dc:date>2023-05-07T04:36:51Z</dc:date>
    </item>
    <item>
      <title>Re: Cant send Short code text  - error 0</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Cant-send-Short-code-text-error-0/m-p/978318#M679143</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/287672"&gt;@BL89&lt;/a&gt;&amp;nbsp; &amp;nbsp;yes, the shortcode is there and it should work.&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I tested it myself by sending STOP and it works&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;did you ever got it working?&lt;/P&gt;&lt;P&gt;Regular texting work? you able to send other shortcode?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;if you have another phone, test the PM sim there and send the code&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If it still does not work, I suggest you to open ticket with support have them to investigate further&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;1. Please open ticket via Chatbot (requires access to My Account):&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;click this&amp;nbsp;&amp;nbsp;&lt;A href="https://widget.telus.tiia.ai/chatbot.html?botId=ZJkWuVb7Hp6EEcTIZKMZbvLwuDV&amp;amp;duid=1waunHH2xBhQWDvtnQ9M8p0rVid&amp;amp;lang=en&amp;amp;" target="_blank" rel="noopener nofollow noreferrer"&gt;Chatbot Ticket Link&lt;/A&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="lia-indent-padding-left-30px"&gt;&lt;FONT size="2"&gt;Then click "Click here to submit a ticket ↗" to open the ticket submission page&lt;BR /&gt;Next, enter your Community login, then enter your question.&amp;nbsp; Finally use My Account login or 4 digits PIN to&amp;nbsp;validate.&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;2. If you have trouble with Chatbot or you don't have access to My Account:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;Private message CS Agent at:&amp;nbsp;&lt;/P&gt;&lt;P class="lia-indent-padding-left-30px"&gt;&lt;FONT size="2"&gt;&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437&lt;/A&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.&amp;nbsp; CS Agent will reply to you there&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 07 May 2023 06:33:45 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Cant-send-Short-code-text-error-0/m-p/978318#M679143</guid>
      <dc:creator>softech</dc:creator>
      <dc:date>2023-05-07T06:33:45Z</dc:date>
    </item>
  </channel>
</rss>

