topic Re: Not getting mms messages from android users in Get Support

Not getting mms messages from android users

marodneyb — Sat, 06 May 2023 15:42:38 GMT

I’m not getting pictures or some messages from android users. I’ve checked my settings and they seem ok. I used to get them, but I don’t anymore. What can the issue be?

Re: Not getting mms messages from android users

BEER — Sat, 06 May 2023 15:49:52 GMT

What make and model phone do you have?

Re: Not getting mms messages from android users

marodneyb — Sat, 06 May 2023 15:51:44 GMT

I have an iPhone 13

Re: Not getting mms messages from android users

Dunkman — Sat, 06 May 2023 15:58:36 GMT

@marodneyb

Did you recently change phones? Any issues with data services? Run out recently or you turn off data?

iMessaging with iphone requires data to be active (or on Wifi).

Make sure that MMS messaging in settings is also turn on

Re: Not getting mms messages from android users

DennyCrane — Sat, 06 May 2023 16:11:47 GMT

Make sure you turn on MMS under Settings --> Messages. You're likely using iMessage with your iphone contacts, so you haven't noticed it not working. But you need MMS on if iMessage falls back to MMS and for any non iOS phones to message you.

Re: Not getting mms messages from android users

BKNS27 — Sat, 06 May 2023 16:28:41 GMT

@marodneyb

Is your software update iOS 16.4.1(a)?

People have reported connectivity issues on the older iOS 16 updates.