topic Re: Data in Get Support

Data

Summersnow — Fri, 05 May 2023 21:31:53 GMT

Unable to use my data, and public mobile says I have used it all but under my phone settings I've hardly used it. Won't even let me sign into a data network

Re: Data

computergeek541 — Fri, 05 May 2023 21:33:34 GMT

@Summersnow wrote:
Unable to use my data, and public mobile says I have used it all but under my phone settings I've hardly used it. Won't even let me sign into a data network

The phone's data counter is set to count the usage for a month. Public Mobile's plans aren't a month long, so the start and end dates won't line up. When a phone says sgn into network when trying to user data, that's often an indication that you're out of data.

Re: Data

dust2dust — Fri, 05 May 2023 21:56:38 GMT

Did you get the low data warning texts at 75 and 95%. Even 100%. Click any little spinner refresh icons lower down to make sure you're seeing updated info.