https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/977694#M678608 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/287397">@Rich95</a>&nbsp;</P><P>If your account is suspended, you can only send the 2FA code by email.</P><P>Clear the cache on your browser and go incognito on a laptop or desktop computer.</P><P>Sometimes it takes two try to get the code.</P> Thu, 04 May 2023 23:59:34 GMT BKNS27 2023-05-04T23:59:34Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/977672#M678595 <P>Account is deactivated or suspended because of failed payment but I can't login to change my plan. I never received the email to authenticate and can't receive sms. Please help!!!&nbsp;</P> Thu, 04 May 2023 23:50:04 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/977672#M678595 Rich95 2023-05-04T23:50:04Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/977694#M678608 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/287397">@Rich95</a>&nbsp;</P><P>If your account is suspended, you can only send the 2FA code by email.</P><P>Clear the cache on your browser and go incognito on a laptop or desktop computer.</P><P>Sometimes it takes two try to get the code.</P> Thu, 04 May 2023 23:59:34 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help/m-p/977694#M678608 BKNS27 2023-05-04T23:59:34Z