topic Outage? No internet today. in Get Support

Outage? No internet today.

Neverstop247 — Thu, 04 May 2023 16:51:01 GMT

I'm near Barrie and my phone has no internet access, I have tried resetting and all that. I see others reporting the same thing.

Re: Outage? No internet today.

Dunkman — Thu, 04 May 2023 14:00:01 GMT

@Neverstop247

I will let PM management know. You may want to submit a ticket for CSA help.

would then submit a ticket for customer service agent (CSA) help.

https://www.publicmobile.ca/en/ab/get-help

Chat with Simon, the chat bot. Follow prompts to submit a ticket. It will usually take a few hours for response. Check your private message inbox for response (envelope icon on upper right corner).

Re: Outage? No internet today.

Neverstop247 — Thu, 04 May 2023 14:26:09 GMT

Hey Dunkman,

It seems to be functioning now, the outage was around 8:30-10am EST. Just letting you know, thank you!