topic Re: How can I get call history for Feb 2022? in Get Support

How can I get call history for Feb 2022?

Peggyb1 — Thu, 04 May 2023 12:55:07 GMT

Re: How can I get call history for Feb 2022?

BKNS27 — Thu, 04 May 2023 04:57:41 GMT

@Peggyb1

I don't think PM will save your usage a year ago but you can try by contacting a CS_Agent see if they have information.

Submit a Ticket on SIMon Chatbot bottom of page or private message them on the envelope icon above.

Re: How can I get call history for Feb 2022?

softech — Thu, 04 May 2023 05:47:07 GMT

@Peggyb1 Usage history can only go back 90 days

If you really meant 2022, then sorry, you won't be able to get that as PM support won't be able to provide you logs older than 90 days

However, if it was a typo and you meant 2023, then YES you can get it, but you cannot get only Call history by using the filter function on the page as there is any glitch with the filter there. What you can do is to download the full usage log in XLS using the download on the top right of the page. You can then use Excel to filter calls only entries

Re: How can I get call history for Feb 2022?

kb_mv — Thu, 04 May 2023 12:06:19 GMT

@Peggyb1 Have you checked your call history on your phone. Mine goes back to when I bought it 2.5 years ago. Unless you have deleted the calls, they should be there.