topic Re: Add on data in Get Support

Add on data

LilMissVix142 — Thu, 04 May 2023 01:27:46 GMT

What do i doo if add on data is not working?

softech — Thu, 04 May 2023 01:43:12 GMT

@LilMissVix142 what kind of addon? roaming? or data?

try reboot the phone first. Use Incognito mode to login to My Account to confirm if the addon there

LilMissVix142 — Thu, 04 May 2023 01:31:20 GMT

Just data

BKNS27 — Thu, 04 May 2023 01:36:58 GMT

If you were charged for the Add-on data. Just reboot your phone by powering it off then back on.

softech — Thu, 04 May 2023 01:39:25 GMT

@LilMissVix142 try reboot your phone first

Also, confirm on your phone if yiu enabled mobile data limit and disable it

LilMissVix142 — Thu, 04 May 2023 01:44:47 GMT

Oof~ how have I not done that.🤦‍♀️

Fixed~ thanks

softech — Thu, 04 May 2023 01:48:21 GMT

yeah.. it was suggested on my first post. And happy that it works !!!