topic Re: new plans vs old in Get Support

new plans vs old

mamclelland — Tue, 04 Jan 2022 20:06:05 GMT

I have the $55 for 4gig plan but I am interested in the $50 for 6gig but not sure about the 3g. Is my current $55 for 4gig on 4g or 3g? and will i notice if its slower?

Re: new plans vs old

mimmo — Mon, 11 Dec 2017 15:48:32 GMT

I believe you old plan is 4g. If you specifically didn't sign up for a 3g plan then you have full LTE. The 3g is actually ltd but throttled down to 2.5.

There are a couple threads on speed comparisons. But to sum up most people don't notice much of a difference. Unless uploading or downloading things on data.

Search for 3g vs LTE this is the official thread but there are others https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/3G-vs-4G-LTE-What-speed-is-right-for-you/ta-p/189842

If you are really concerned the falesafe way is to buy a new sim and buy 30 day 3g data and test it out. But that will cost a little bit of money.

Re: new plans vs old

closng — Mon, 11 Dec 2017 15:52:26 GMT

Hi @mamclelland,

What do you typically do on your phone?

Do you just browse and play games or do you like to watch/stream videos? That will help determine if the 3G plans will be sufficient for your needs.

Re: new plans vs old

KMG — Mon, 11 Dec 2017 15:59:50 GMT

Public Mobile has a Youtube video to help you decide if you need 3G or 4G:

https://www.youtube.com/watch?v=iDqMwuh_gLQ

Re: new plans vs old

Luddite — Mon, 11 Dec 2017 17:07:01 GMT

@mamclelland Capped speed is now 3 not 2.5 Mbps. It runs on both PM's 3G and LTE networks.

There is a longer discussion of 3g vs LTE here: https://productioncommunity.publicmobile.ca/t5/Discussions/Share-your-3G-plan-experiences-here-latency-to-surfing-websites/m-p/189529/highlight/false#M56314

Re: new plans vs old

will13am — Mon, 11 Dec 2017 17:53:53 GMT

@KMG wrote:
Public Mobile has a Youtube video to help you decide if you need 3G or 4G:
https://www.youtube.com/watch?v=iDqMwuh_gLQ

That video is too simplistic and misleading. The difference is more than that.

Re: new plans vs old

mamclelland — Mon, 11 Dec 2017 18:57:05 GMT

I dont do much lol. Browse facebook real quick and instagram and check email when im bored.

Re: new plans vs old

NDesai — Mon, 11 Dec 2017 19:24:49 GMT

@mamclelland wrote:
I dont do much lol. Browse facebook real quick and instagram and check email when im bored.

Then you won't see any difference/problems with the 3G (3mbps) data plan.

Re: new plans vs old

Luddite — Mon, 11 Dec 2017 22:18:52 GMT

You could hedge your bets by signing up for just a month; prov calling, texting, 1+1 GB for $42.

Re: new plans vs old

closng — Mon, 11 Dec 2017 19:26:30 GMT

@mamclelland, I agree with @NDesai - the 3G plan should be more than sufficient for your needs.

Re: new plans vs old

mimmo — Mon, 11 Dec 2017 22:05:00 GMT

@Luddite when was the speed increased? Did I miss an announcement?

@Luddite wrote:
@mamclelland Capped speed is now 3 not 2.5 Mbps. It runs on both PM's 3G and LTE networks.
There is a longer discussion of 3g vs LTE here: https://productioncommunity.publicmobile.ca/t5/Discussions/Share-your-3G-plan-experiences-here-latency-to-surfing-websites/m-p/189529/highlight/false#M56314

Re: new plans vs old

Luddite — Mon, 11 Dec 2017 22:17:06 GMT

@mimmo Announcement?? Maybe it's actually a good bug that has crept into the system; we'll never know.

We NEVER ask for official confirmation of good quirks. Just run with them until Telus finds out!

Re: new plans vs old

mimmo — Mon, 11 Dec 2017 22:47:08 GMT

@Luddite thanks.

But I would be careful when posting that the service is 3 instead of 2.5, because should telus fix the bug, there might be some unhappy people. maybe put a little disclaimer, 3g is 2.5 ( but people are reporting getting 3). Because Your statement "Capped speed is now 3 not 2.5 Mbps. " makes it sound official.

Re: new plans vs old

Luddite — Mon, 11 Dec 2017 23:32:50 GMT

Sorry for confusing all. We have had official confirmation that 3 is the speed on 3G plans.

Re: new plans vs old

mimmo — Mon, 11 Dec 2017 23:50:35 GMT

@Luddite wrote:
Sorry for confusing all. We have had official confirmation that 3 is the speed on 3G plans.

Now to update all the official posts to 3 from 2.5. :). And maybe even update the KB articles that still show 10day plans.