topic International Texting (from the US) in Get Support

International Texting (from the US)

Pat2023 — Wed, 03 May 2023 16:35:39 GMT

I was in the US last month (Seattle) and thought I could send a text message back to Canada (as I had International Texting in my $15 plan). It didn't work. Received a text message from 611 (Public Mobile) saying: "Sorry, your plan does not include sending texts while in the US. Incoming texts are included. To add a US Roaming Add-On, visit ...". Guess I will continue to rely on WhatsApp for free calls and texts where free WiFi is available to people I know. Lesson learned for now.

Re: International Texting (from the US)

dust2dust — Wed, 03 May 2023 16:38:10 GMT

The lesson learned is that only roaming add-ons work in the states. All other services work only while in Canada.

It has been asked many times before that people think the term international texting means it can be used anywhere. No. It means you can text to anywhere internationally while in Canada.

So you're not alone in assuming the term.

Re: International Texting (from the US)

hycm53 — Wed, 03 May 2023 16:51:30 GMT

The international call minutes and international text all must be in Canada to make a call or send text!

A lot of people didn't realize PM service is prepaid service and it works only in Canada, that's why there's no roaming charge when outside Canada because there's no PM service at all, except buy US add on when in USA. PM service is not like Rogers, Bell service which will have roaming charge (make a call, send text, internet) when outside Canada.

Re: International Texting (from the US)

BKNS27 — Thu, 04 May 2023 00:38:10 GMT

@Pat2023

Yes, WhatsApp and TextNow works through WiFi.

I was in Bellingham and Lynwood last week with free calling and texting without WiFi.

I use the TextNow SIM.

But TextNow doesn’t ship to Canada and need a US address and US CC but they take PayPal.