topic When will my service be reactivated? in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/When-will-my-service-be-reactivated/m-p/976987#M678019 <P>I just updated my payment method. When can I expect that my cell service will be reactivated?&nbsp;</P> Wed, 03 May 2023 13:43:15 GMT Farrah1 2023-05-03T13:43:15Z When will my service be reactivated? https://productioncommunity.publicmobile.ca/t5/Get-Support/When-will-my-service-be-reactivated/m-p/976987#M678019 <P>I just updated my payment method. When can I expect that my cell service will be reactivated?&nbsp;</P> Wed, 03 May 2023 13:43:15 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/When-will-my-service-be-reactivated/m-p/976987#M678019 Farrah1 2023-05-03T13:43:15Z Re: When will my service be reactivated? https://productioncommunity.publicmobile.ca/t5/Get-Support/When-will-my-service-be-reactivated/m-p/976990#M678020 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/133396">@Farrah1</a>&nbsp;</P><P>Try to manually load up funds to your account. &nbsp;That should restart your plan.&nbsp;</P> Wed, 03 May 2023 13:54:24 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/When-will-my-service-be-reactivated/m-p/976990#M678020 Dunkman 2023-05-03T13:54:24Z Re: When will my service be reactivated? https://productioncommunity.publicmobile.ca/t5/Get-Support/When-will-my-service-be-reactivated/m-p/977000#M678022 <P>The autopay attempt only happens once. If it fails then you need to make a manual payment by any of the available methods.</P> Wed, 03 May 2023 14:02:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/When-will-my-service-be-reactivated/m-p/977000#M678022 dust2dust 2023-05-03T14:02:14Z Re: When will my service be reactivated? https://productioncommunity.publicmobile.ca/t5/Get-Support/When-will-my-service-be-reactivated/m-p/977004#M678025 <P>If your account has been suspended, updating payment info will not reactivate it.</P><P>You have to log in an manually pay the bill - add funds to your account and reactivate it.</P> Wed, 03 May 2023 14:14:06 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/When-will-my-service-be-reactivated/m-p/977004#M678025 Yummy 2023-05-03T14:14:06Z Re: When will my service be reactivated? https://productioncommunity.publicmobile.ca/t5/Get-Support/When-will-my-service-be-reactivated/m-p/977012#M678031 <P>Thanks for this. I don't see anything that says "make a payment". Do i just upload funds?</P> Wed, 03 May 2023 14:24:43 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/When-will-my-service-be-reactivated/m-p/977012#M678031 Farrah1 2023-05-03T14:24:43Z Re: When will my service be reactivated? https://productioncommunity.publicmobile.ca/t5/Get-Support/When-will-my-service-be-reactivated/m-p/977014#M678033 <P>Go in to the Payment tab. You can choose either voucher or the newly registered credit card.</P> Wed, 03 May 2023 14:31:03 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/When-will-my-service-be-reactivated/m-p/977014#M678033 dust2dust 2023-05-03T14:31:03Z