topic Agent in Get Support

Agent

shilpa20kn — Wed, 03 May 2023 00:13:19 GMT

Hello ,

How can I contact to an agent ?

Re: Agent

ShawnC13 — Wed, 03 May 2023 00:15:22 GMT

Create a trouble ticket there is a link in my signature

Re: Agent

HALIMACS — Wed, 03 May 2023 00:16:08 GMT

@shilpa20kn

To contact a Customer Support Agent, there are 2 methods:

Use the ticketing system for a faster response time. Click here and type Customer Support Agent, then select Contact Us, then select Other (or the topic that more closely matches your request). Click the result which states Click here to submit a ticket and follow the prompts, or,
Send a private message to the Customer Support Agent by clicking here You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

Re: Agent

dust2dust — Wed, 03 May 2023 00:20:50 GMT

While you're waiting for their response maybe you could see if anyone here can help. What seems to be the problem?