Phone not working

Brian13 — Tue, 02 May 2023 18:47:52 GMT

I just activated my public sim this morning but my phone says sim not registered

Re: Phone not working

softech — Tue, 02 May 2023 18:59:42 GMT

@Brian13 try to reseat the sim or try on another phone

no worry if that dies not help. It is just a sim provisioning issue and easy fix for PM. Please open ticket

1. Please open ticket via Chatbot (requires access to My Account): click this Chatbot Ticket Link

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Re: Phone not working

BKNS27 — Tue, 02 May 2023 19:05:00 GMT

@Brian13

Did you port your old number over to PM?

Or picked a new number?

If you picked a new number, just reboot your phone by powering off your phone then power back on.

topic Re: Phone not working in Get Support

Phone not working

Re: Phone not working

Re: Phone not working