topic Re: Activate a sim card runtime error in Get Support

Activate a sim card runtime error

pokepok — Tue, 04 Jan 2022 20:05:59 GMT

I try to find in the announcement page or anywhere if there is a maintenance but everytime i click the Activate Sim Card, i am geting this error :

Runtime Error

Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.

https://activate.publicmobile.ca/error?aspxerrorpath=/

Is there any solution on this or the server is down?

Thanks!

Re: Activate a sim card runtime error

Luddite — Tue, 23 Aug 2016 17:34:22 GMT

You can try clearing your browser cache, or using adifferent browser. If either help let us know.

In the meantime we will notify the moderators @Shazia_K @Mary_M in case they know of an issue.

Re: Activate a sim card runtime error

Shazia_K — Tue, 23 Aug 2016 17:38:33 GMT

Hey @pokepok,

I'm sorry to hear about the activation issue,

Can you try @Luddite's suggestion? currently, we have no maintenance on.

Please private message me for further help.

Thanks,

Shazia

Re: Activate a sim card runtime error

pokepok — Sat, 27 Aug 2016 18:52:46 GMT

thanks, it worked.

Re: Activate a sim card runtime error

srlawren — Sat, 27 Aug 2016 18:59:15 GMT

Welcome to Public Mobile, @pokepok! 🙂

Re: Activate a sim card runtime error

pokepok — Sat, 27 Aug 2016 20:25:07 GMT

forget about my previous post about the data, i have to setup my APN .

signal is great.

data is fast. I am out here in AB.

Sent PM to @Mary_M about porting my koodo number and still awaiting.

Thanks!

Re: Activate a sim card runtime error

Mary_M — Sat, 27 Aug 2016 20:33:19 GMT

Hey @pokepok

I have already replied to your message, and I require additional information.

Please view your inbox.

Thank you,

Mary

Re: Activate a sim card runtime error

pokepok — Mon, 29 Aug 2016 15:51:51 GMT

thanks, quick porting from koodo.

also my refund on the shipping fee was processed on the same day! thanks guys! highly recommended!