activate new sim card with a wrong email.

lazimian — Tue, 02 May 2023 05:04:38 GMT

I activate a new sim card with the wrong email. I don't have access to that email. how cancel the account and reactive the sim card again?

Re: activate new sim card with a wrong email.

softech — Tue, 02 May 2023 01:42:12 GMT

@lazimian if the activation went successfully, no need to cancel. Just open ticket with PM support to have them change the email address used on My Account

Please open ticket with then using Forgot Password type of ticket

1. Open ticket with Chatbot for faster response (2-48 hours), using direct link: https://publicmobile.ca/chatbot.

Start by typing "Forgot Login Information", then click "Contact Us",, then click "Click here to submit a ticket ↗"

2. if you have problem with Chatbot: Private message CS Agent at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: activate new sim card with a wrong email.

lazimian — Tue, 02 May 2023 01:55:53 GMT

Thank you!

topic Re: activate new sim card with a wrong email. in Get Support

activate new sim card with a wrong email.

Re: activate new sim card with a wrong email.

Re: activate new sim card with a wrong email.