topic Re: SIM card order in Get Support

SIM card order

tlengele — Mon, 01 May 2023 19:38:23 GMT

Order number 339046 placed on April 5. Still have not received it. Where is it? Not giving me confidence in switching 4 of our phone packages to your company.

Re: SIM card order

hairbag1 — Mon, 01 May 2023 19:41:12 GMT

@tlengele

it's not unusual for delivery times to be around 3 weeks.

Contact a CSA assistant by clicking Get Help / Chat with Simon at top of this page.

Re: SIM card order

hairbag1 — Mon, 01 May 2023 19:49:25 GMT

@tlengele

BTW...each account requires a separate PM sim and unique email address. If using gmail...alias will work.

added...

if you're in the GTA, these guys have the PM sims for $6 and have a local pick-up options OR promise very fast shipping...even to west coast.

https://canadiancellsupplies.com/collections/sim-cards/products/multi-sim-card-for-standard-micro-nano-devices-prepaid-subscribe-plans-for-public-mobile

Re: SIM card order

DDM69 — Mon, 01 May 2023 21:04:38 GMT

Welcome to the community where customers help other customers 😊

Hopefully you get this issue resolved soon. The savings, perks and freebies make Public Mobile worth the wait. 🤩