topic Re: Canceled account in Get Support

Canceled account

Lena75 — Sat, 06 May 2023 14:31:36 GMT

Hi, I am trying to get ahold of public mobility, I canceled my dads account and there still taking payments out of his account. He left public mobility in Dec. 2022.

Re: Canceled account

softech — Mon, 01 May 2023 16:31:26 GMT

@Lena75 feel sorry for the screw up from PM side. Just message them and they can quickly stop that and arrange refund

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

Re: Canceled account

Lena75 — Mon, 01 May 2023 16:35:58 GMT

it is not my account its my father in laws, he had to leave cause it was impossible to get anything done with Public mobility. then he had to get his number changed cause public mobility wouldn't let him keep his number that he had since sell phones existed. Very disappointing.