https://productioncommunity.publicmobile.ca/t5/Get-Support/Autopay-Renewal-Error/m-p/66567#M67740 <P>FYI: Never private message only one moderator; they may be on vacation. As it happens you are ok today.</P><P>&nbsp;</P><P>The preferred method is simply tagging them all; there is a procedure in place to deal with that.</P> Tue, 23 Aug 2016 15:40:19 GMT Luddite 2016-08-23T15:40:19Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Autopay-Renewal-Error/m-p/66517#M67739 <P>Good morning,</P><P>&nbsp;</P><P>I was signed up with autopay and a future-dated plan change, none of that seemed to have worked last night and now my phone service is suspended. Everything looks okay now on the self-serve, but I still cannot use my phone - I've PM'd one of the moderators already, just figured this might yield&nbsp;a faster response from whoever signs on first.</P><P>&nbsp;</P><P>Regards</P> Tue, 04 Jan 2022 20:05:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Autopay-Renewal-Error/m-p/66517#M67739 clintonkr 2022-01-04T20:05:51Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Autopay-Renewal-Error/m-p/66567#M67740 <P>FYI: Never private message only one moderator; they may be on vacation. As it happens you are ok today.</P><P>&nbsp;</P><P>The preferred method is simply tagging them all; there is a procedure in place to deal with that.</P> Tue, 23 Aug 2016 15:40:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Autopay-Renewal-Error/m-p/66567#M67740 Luddite 2016-08-23T15:40:19Z