Calls get cancelled

Thapaliya — Fri, 28 Apr 2023 21:17:19 GMT

Since past couple of weeks, I am not able to contact most of the numbers. It says "6UC2 the number you have reached is not in service" with three beeps at the end even for active numbers.

Re: Calls get cancelled

will13am — Fri, 28 Apr 2023 21:20:57 GMT

@Thapaliya , try including +1 in front of the 10 digit number. Also try using 3G preferred network type. You might be having VoLTE related issues.

Re: Calls get cancelled

softech — Fri, 28 Apr 2023 21:22:26 GMT

@Thapaliya I guess to tried reboot your phone?

Try also to change the Preferred network type to 3G only and see if it works

do you have another phone to put the PM sim there and test? this will force a sim re-provision and could resolve the issu

if still does not work, you might need some support to refresh the account for you

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topic Re: Calls get cancelled in Get Support

Calls get cancelled

Re: Calls get cancelled

Re: Calls get cancelled