password reset

kmg29 — Fri, 28 Apr 2023 18:49:47 GMT

I need to reset my password. don't have access to my emails since I lost my old SIM card linked to phone number.

help.

Re: password reset

softech — Fri, 28 Apr 2023 18:53:53 GMT

@kmg29 PM support can help you to update your email address used on My Account and reset password

1. Open ticket with Chatbot for faster response (2-48 hours), using direct link: https://publicmobile.ca/chatbot.

Start by typing "Forgot Login Information", then click "Contact Us",, then click "Click here to submit a ticket ↗"

2. if you have problem with Chatbot: Private message CS Agent at:

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

kmg29 — Fri, 28 Apr 2023 18:57:35 GMT

thank you for your help!