New E-mail address

bogatajm66 — Fri, 28 Apr 2023 12:21:47 GMT

I had changed my email address. I gave up trying to log in after given a temporary code that didn't work for me.

I just received a reminder email to ensure that I have access to my account.

May I please have someone help me gain access to my account.

Re: New E-mail address

softech — Sun, 07 May 2023 17:29:12 GMT

@bogatajm66

Only PM support can help with changing email addressed used on My Account login, please open ticket with them:

1. Open ticket with Chatbot for faster response (2-48 hours), using direct link: https://publicmobile.ca/chatbot

First type "Change my Self-serve email", then click "Contact Us", then click "Click here to submit a ticket ↗ "
Next, enter your Community login, click "Next" at "1. Select an issue category", then follow the steps to complete the ticket submission.

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

topic New E-mail address in Get Support

New E-mail address

Re: New E-mail address