topic Re: Roaming in Get Support

Roaming

AurelieV — Thu, 27 Apr 2023 19:09:12 GMT

I am in California for a few days, my account shows one-time Int'l LD bonus 442 mins left but still I cannot call or listen to my voicemail. So i am guessing roaming is not part of what i got in this international bonus?

Thanks for sharing your experience

Re: Roaming

softech — Thu, 27 Apr 2023 19:11:36 GMT

@AurelieV sorry that one time LD bonus is to be used FROM Canada to call other countries, and not to be used to call back Canada from another country

To check voicemail, you can download FREE VoIP app TextNow and you can call back Canada for free using the app

Re: Roaming

hycm53 — Thu, 27 Apr 2023 19:53:56 GMT

@AurelieV wrote:
I am in California for a few days, my account shows one-time Int'l LD bonus 442 mins left but still I cannot call or listen to my voicemail. So i am guessing roaming is not part of what i got in this international bonus?
Thanks for sharing your experience

You need PM US data , talk and text add on to make call, receive call, etc. when you're in US.

Re: Roaming

computergeek541 — Thu, 27 Apr 2023 20:32:19 GMT

@hycm53 wrote:
@AurelieV wrote:
I am in California for a few days, my account shows one-time Int'l LD bonus 442 mins left but still I cannot call or listen to my voicemail. So i am guessing roaming is not part of what i got in this international bonus?
Thanks for sharing your experience

You need PM US data , talk and text add on to make call, receive call, etc. when you're in US.

The data and text messaging parts of that add-on aren't necessary to be able to use voice roaming. There is a another US roaming add-on that will enable voice roaming (and text messaging) for lower price that doesn't include data.