topic Re: Calling uk from Canada in Get Support

Calling uk from Canada

Owize1 — Wed, 26 Apr 2023 15:09:01 GMT

I see this has been asked in the past but I only see the resolution to get a refund. I’d like to — no have to call the uk- I’ve added the extra minutes but am unable to call I keep getting

8uv1 - your call cannot be completed as dialed. How do I dial to the uk properly? Thank you

Re: Calling uk from Canada

Hollister — Wed, 26 Apr 2023 15:15:45 GMT

@Owize1

You have the UK add on?

If yes try:

To call United Kingdom from Canada, dial:

011 - 44 - Area Code - Land Phone Number

011 - 44 - 10 Digit Mobile Number

Re: Calling uk from Canada

Owize1 — Wed, 26 Apr 2023 15:19:45 GMT

Hi!
thank you for your quick reply!
the number I have starts +440370 do I still need the +?

Re: Calling uk from Canada

Korth — Wed, 26 Apr 2023 15:21:10 GMT

Paying for the add-on and activating the add-on are sometimes different steps.

Re: Calling uk from Canada

Hollister — Wed, 26 Apr 2023 15:24:14 GMT

Try w/o the + and use the syntax in my first post.

Re: Calling uk from Canada

softech — Wed, 26 Apr 2023 15:24:48 GMT

@Owize1 wrote:
Hi!
thank you for your quick reply!
the number I have starts +440370 do I still need the +?

@Owize1 please drop the 0 for the area code 0370

it should be +44370 or 01144370

Re: Calling uk from Canada

softech — Wed, 26 Apr 2023 15:25:17 GMT

@Hollister for LD, either use + or 011

Re: Calling uk from Canada

dust2dust — Wed, 26 Apr 2023 15:25:30 GMT

011 and + are generally interchangeable. Try dropping the 0 after the 44. Leading zeros don't usually work from here as far as I remember.

Re: Calling uk from Canada

Korth — Wed, 26 Apr 2023 15:28:54 GMT

If you don't know how to dial the number then perhaps get somebody in UK to call you.

Just long enough so that you can add the number to your contacts and see the format you need to dial.