topic Re: How to open profile page with error message on? in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-open-profile-page-with-error-message-on/m-p/974462#M675945 <P>Scriptblocker extensions like Ghostery can interfere with Self-Serve functions. Disable these sorts of extensions when visiting the site.</P> Tue, 25 Apr 2023 14:15:41 GMT Korth 2023-04-25T14:15:41Z How to open profile page with error message on? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-open-profile-page-with-error-message-on/m-p/974440#M675924 <P>How to open profile page and payment page with error messages on?</P> Tue, 25 Apr 2023 13:02:32 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-open-profile-page-with-error-message-on/m-p/974440#M675924 ahung 2023-04-25T13:02:32Z Re: How to open profile page with error message on? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-open-profile-page-with-error-message-on/m-p/974441#M675925 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/190754">@ahung</a>&nbsp;</P><P>What does the error indicate?</P><P>Did you clear cache and go incognito on your browser on a laptop or desktop computer?</P><P>Try that and see if you can access your account.</P> Tue, 25 Apr 2023 13:11:11 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-open-profile-page-with-error-message-on/m-p/974441#M675925 BKNS27 2023-04-25T13:11:11Z Re: How to open profile page with error message on? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-open-profile-page-with-error-message-on/m-p/974442#M675926 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/190754">@ahung</a>&nbsp; &nbsp;try again using Incognito mode on Chrome or Private browser on Safari</P><P>&nbsp;</P><P>if still dos not work, post the screenshot of the error and we can try to help</P> Tue, 25 Apr 2023 13:07:39 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-open-profile-page-with-error-message-on/m-p/974442#M675926 softech 2023-04-25T13:07:39Z Re: How to open profile page with error message on? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-open-profile-page-with-error-message-on/m-p/974462#M675945 <P>Scriptblocker extensions like Ghostery can interfere with Self-Serve functions. Disable these sorts of extensions when visiting the site.</P> Tue, 25 Apr 2023 14:15:41 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-open-profile-page-with-error-message-on/m-p/974462#M675945 Korth 2023-04-25T14:15:41Z Re: How to open profile page with error message on? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-open-profile-page-with-error-message-on/m-p/974711#M675949 Tue, 25 Apr 2023 14:19:17 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-open-profile-page-with-error-message-on/m-p/974711#M675949 computergeek541 2023-04-25T14:19:17Z