https://productioncommunity.publicmobile.ca/t5/Get-Support/Activate-new-SIM-card-on-existing-account/m-p/974182#M675715 <P>Trying to activate new SIM card, when I put the number in it goes onto create a new account. I already have one and want to use my same phone number</P> Mon, 24 Apr 2023 20:11:06 GMT Groovo88 2023-04-24T20:11:06Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Activate-new-SIM-card-on-existing-account/m-p/974182#M675715 <P>Trying to activate new SIM card, when I put the number in it goes onto create a new account. I already have one and want to use my same phone number</P> Mon, 24 Apr 2023 20:11:06 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Activate-new-SIM-card-on-existing-account/m-p/974182#M675715 Groovo88 2023-04-24T20:11:06Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Activate-new-SIM-card-on-existing-account/m-p/974185#M675718 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/231876">@Groovo88</a>&nbsp; &nbsp;no, you don't to go Activate site to activate your new sim card</P><P>&nbsp;</P><P>Instead, you&nbsp;<SPAN>&nbsp;login to My Account&nbsp;</SPAN><STRONG>using only a desktop or laptop computer</STRONG><SPAN>&nbsp;(There is a problem with this portion of the mobile site, so, it won't work on mobile phone or tablet)&nbsp; Click&nbsp;</SPAN><STRONG>Quick Links</STRONG><SPAN>&nbsp;and then click&nbsp;</SPAN><STRONG>Change SIM card</STRONG><SPAN>, enter the new sim card number and complete the step</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="https://selfserve.publicmobile.ca/en/account/edit/your-account" style="width: 400px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/70790i55409C2B64CBF51A/image-size/medium?v=v2&amp;px=400" role="button" title="E2-ChangeSIM.jpg" alt="https://selfserve.publicmobile.ca/en/account/edit/your-account" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">https://selfserve.publicmobile.ca/en/account/edit/your-account</span></span></P><P>&nbsp;</P><P>&nbsp;</P> Mon, 24 Apr 2023 17:29:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Activate-new-SIM-card-on-existing-account/m-p/974185#M675718 softech 2023-04-24T17:29:56Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Activate-new-SIM-card-on-existing-account/m-p/974266#M675726 Mon, 24 Apr 2023 18:00:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Activate-new-SIM-card-on-existing-account/m-p/974266#M675726 computergeek541 2023-04-24T18:00:36Z