topic Re: New PM Customer! Number transfer and SIM insert in Get Support

New PM Customer! Number transfer and SIM insert

maerom — Sat, 22 Apr 2023 00:21:30 GMT

A few minutes ago I texted a YES to my previous cell provider to allow them the transfer my number. My PM account is active. Am I going to receive a notification email/text when the transfer is complete/successful? When can I remove my old SIM card and insert the PM one?

Re: New PM Customer! Number transfer and SIM insert

dust2dust — Sat, 22 Apr 2023 00:25:48 GMT

Excellent question. When the old sim no longer takes calls is one way. Or when the new sim starts taking calls. If you have two phones then you can monitor them both.

Adding - iirc a text will arrive saying all done as well.

Re: New PM Customer! Number transfer and SIM insert

softech — Sat, 22 Apr 2023 00:27:40 GMT

@maerom you can now put your PM sim card in the phone and try calling yourself from another phone. If your PM sim rings, BINGO!!!

Even it does not, no worry, reboot the phone every 30 mins, test again. Within 2 to 3 hours, the porting should be completed

Re: New PM Customer! Number transfer and SIM insert

HALIMACS — Sat, 22 Apr 2023 00:28:33 GMT

You can now, @maerom !!!

Re: New PM Customer! Number transfer and SIM insert

Handy1 — Sat, 22 Apr 2023 00:30:10 GMT

@maerom Anytime now you can just be sure to reboot the phone and make sure services are working as they should and once complete it will automatically close out your old providers account for you

Re: New PM Customer! Number transfer and SIM insert

maerom — Sat, 22 Apr 2023 00:39:56 GMT

Thank you!

Re: New PM Customer! Number transfer and SIM insert

Funmilola — Tue, 30 May 2023 21:08:47 GMT

I have reboot my phone severally and also called myself from another phone number but my sim is still not working. It's over 5hours since I activated the sim.