topic Re: Credit card in Get Support

Credit card

JOSEPH1962 — Fri, 21 Apr 2023 23:22:00 GMT

How do I remove my credit card from my account?

Handy1 — Fri, 21 Apr 2023 23:24:15 GMT

@JOSEPH1962 You need to get support to remove credit card info from the account

Getting support / submit ticket

Or while your already here and logged in the community

Watch for reply top of page to the

Right ( envelope image )

Meow — Fri, 21 Apr 2023 23:25:15 GMT

You will have to ask agent to delete it. In the mean time remove autopay so your CC is not charged on next renewal.

To Contact CSA-agent there are 2 methods:

Having a ticket is preferred way to contact agent as they might respond faster then receiving personal mail.

If opening a ticket does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking (Ctrl+) Here

Agent’s response is usually between 15 and 120 minutes with a ticket. Private messaging might take longer.

Watch for envelope in top right corner of Community page. It will show Number of unread emails.

JOSEPH1962 — Wed, 26 Apr 2023 17:21:09 GMT

How do I remove CREDITCARD from my account?Its let me edit the credit card but not permanently delete the credit card…