https://productioncommunity.publicmobile.ca/t5/Get-Support/moderator-team/m-p/203448#M67499 <P>I cannot access my PM account as I do not remember the password or the security question. I have requested to have the email for resetting the password sent to me. But it never gets sent. This process is quite ridiculous.</P> Tue, 04 Jan 2022 20:05:04 GMT Laura2018 2022-01-04T20:05:04Z https://productioncommunity.publicmobile.ca/t5/Get-Support/moderator-team/m-p/203448#M67499 <P>I cannot access my PM account as I do not remember the password or the security question. I have requested to have the email for resetting the password sent to me. But it never gets sent. This process is quite ridiculous.</P> Tue, 04 Jan 2022 20:05:04 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/moderator-team/m-p/203448#M67499 Laura2018 2022-01-04T20:05:04Z https://productioncommunity.publicmobile.ca/t5/Get-Support/moderator-team/m-p/203450#M67500 <P>Send them a private message - it's faster and more effective than just tagging.</P><P>&nbsp;</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_self">Use this link to send a private message to the @Moderator_Team</A>, include all relevant information in your message, such as account number, phone number, detailed problem description.</P><P>More information on contacting the mods: <A href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452" target="_self">https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452</A></P> Thu, 07 Dec 2017 19:16:07 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/moderator-team/m-p/203450#M67500 wetcoaster 2017-12-07T19:16:07Z