topic Re: Total usage in billing cycle in Get Support

Total usage in billing cycle

dbidnall — Fri, 21 Apr 2023 21:28:47 GMT

I'm trying to figure out my total data usage in previous billing cycles.

I see an option to search my usage history and filter by data and dates, but it pulls up a list of every time I used data, so I would have to manually add this up to get a total.

There is an option to download an Excel file but when I did, it included SMS as well and outside of the date range I chosen. Even if I delete those rows, I can't easily add it up what's left because Excel won't add up cells that have letters AND numbers in them, like "16.45 MB."

Is there an easier way to do this?

Re: Total usage in billing cycle

Handy1 — Fri, 21 Apr 2023 21:33:41 GMT

@dbidnall You can only go back 3 months from my account option to view your history , you may be able to ask support for this info also

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Re: Total usage in billing cycle

softech — Fri, 21 Apr 2023 21:44:08 GMT

@dbidnall after you download the filr, replace all Mb with blank and it should be ok

Re: Total usage in billing cycle

dbidnall — Fri, 21 Apr 2023 22:16:27 GMT

Didn't think of that! Thanks!

Re: Total usage in billing cycle

maximum_gato — Fri, 21 Apr 2023 22:19:44 GMT

@dbidnall

If you have an Android phone you should be able to see the last 4-day cycles in your data tracker by setting the correct calendar dates. Otherwise manually adding up the 2 data usage reports daily in the usage is the other option if you can't get the excel to calculate the filtered results.