topic Re: Activate PM SIM with TELUS landline number in Get Support

Activate PM SIM with TELUS landline number

brichardson — Fri, 21 Apr 2023 04:28:43 GMT

I have my first Public Mobile SIM Card. I want to: activate my SIM Card, transfer my Telus landline number to the Public Mobile plan / account. Is there anyone who can help me?

Re: Activate PM SIM with TELUS landline number

computergeek541 — Fri, 21 Apr 2023 04:28:30 GMT

@brichardson wrote:
I have my first Public Mobile SIM Card. I want to: activate my SIM Card, transfer my Telus landline number to the Public Mobile plan / account. Is there anyone who can help me?

Please proceed to athe Activate link at the top of the Public Mobile homepage/website. The activation site will guide you thorugh the processing of transferring your phone number. Be sure to include the correct address on file of your landline and the name on the account on the number porting form.

Re: Activate PM SIM with TELUS landline number

BKNS27 — Fri, 21 Apr 2023 07:48:58 GMT

@brichardson

Please note that your landline account must be Active and porting landline may take up to a week to complete.

I made the mistake and cancelled my landline account first and couldn’t port my old number over which I had forever so I had to pick a new number.😭

Re: Activate PM SIM with TELUS landline number

Dunkman — Fri, 21 Apr 2023 13:37:35 GMT

@brichardson

Since it takes up to one week to get a landline ported over, it might be a good idea to activate a PM account first with a temporary PM phone number. The via your self service account, you can port your landline over.

https://www.publicmobile.ca/en/ab/get-help/articles/port-fraud-protection

This way, at least you will have temporarily mobile service as the port is completed.

Re: Activate PM SIM with TELUS landline number

chukdefatey — Sat, 22 Apr 2023 16:53:27 GMT

@BKNS27 I know you are not the original poster but I do have a question. How did you expect to port a number that you no longer own?

Re: Activate PM SIM with TELUS landline number

BKNS27 — Sat, 22 Apr 2023 16:59:55 GMT

@chukdefatey

I didn’t think about it when I cancelled with the old carrier with my old number.

I thought that was the process back then.
Just a rookie back then…live and learn.