topic Re: billing in Get Support

billing

Smita — Wed, 19 Apr 2023 22:45:43 GMT

my account is frozen and i need to make my payment

Re: billing

dust2dust — Wed, 19 Apr 2023 22:48:32 GMT

Do you know your 4 digit account pin? You can dial 611 and use the registered credit card. You can also buy vouchers in lots of stores or online and use 611 to enter it. No pin needed for that option. Or you can use the real time payments method in some stores.

Re: billing

Smita — Wed, 19 Apr 2023 22:50:58 GMT

I have a pre registered credit card!!!

Re: billing

softech — Wed, 19 Apr 2023 22:52:29 GMT

@Smita do you have access to My Account?

or you can get vouchers from SDM/711/London drugs/Shell (best to get from there as vochers from there can be used immediately). and then load vouchers via *611.

Re: billing

softech — Wed, 19 Apr 2023 22:53:54 GMT

>I have a pre registered credit card!!!

@Smita then you can login my account and make a manual payment by clicking Reactivate my plan. Or you can use *611 to make a payment with credit card on the system if you know the 4 digits PIN